Returns and Refunds Policy
Thank you for shopping at Crypto Asylum.
If you are not entirely satisfied with your purchase, we’re here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
- The product was purchased in the last 15 days
- The product is in its original packaging
- The product isn’t used or damaged
Products that do not meet these criteria will not be considered for return.
Please contact us before you send the product:
- By email: admin@cryptoasylum.ca
- By visiting this page on our website: http://cryptoasylum.ca/contact-us/
Send the product with its original packing to:
Stuff Technologies Inc. Suite #251 102 – 17750 #10 Highway Surrey, British Columbia Canada V3S 1K4
Shipping charges
Shipping charges of the Original Purchase are non-refundable.
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Crypto Asylum.
Damaged items
If you received a damaged product, please notify us immediately for assistance.
Defective items
If you received a defective product, you may be asked to contact the vendor directly for a replacement.
Sale items
Sale items are final sale and cannot be refunded.
Contact us
If you have any questions about our Returns and Refunds Policy, please contact us:
- By email: admin@cryptoasylum.ca
- By visiting this page on our website: http://cryptoasylum.ca/contact-us/